Error code M7121-1331-P7 often appears to many Netflix users while trying to access the Netflix account. Subsequently, they end up getting certain error messages notifying ‘error occurred while loading’ or ‘try again later’. This Netflix Error code generally appears on the screen due to poor network connectivity or browsing problems. Sometimes Netflix’s player can be interrupted because of an outdated or unsupported browser like Speed Browser.
In some cases geographical location is also responsible for this kind of error message. It is really disappointing for the viewers that are eagerly waiting to watch their favourite shows if in every other minute there is a pop up message on your screen. There are some troubleshooting steps that can be followed to get rid of this error problem.
This code can occur for many reasons like server down, hardware or software issues etc. Maybe your browsers from you are accessing Netflix like Chrome, Firefox got unsupported for any technical problem.
Note: Before going ahead to the troubleshooting process, you need to ensure a good internet connection and you have to login as an Administrator.
Netflix requires the uninterrupted streaming of the browser versions given below:
Mac OS X 10.9 or later (Mavericks), Windows 7 or later or On Windows 8.1 or later, Google Chrome version 37. Internet Microsoft Edge on Windows 10, Explorer 11 or later, Windows Vista or Mac OS X 10.7, Mozilla Firefox version 58 or later, later on Windows Vista Service Pack 2 or later, Opera version 33 or later and Mac OS X 10.9, or Safari on or later, on Mac OS X 10.10 (Yosemite).
Chrome Extensions are small software programs that help the user to customise their existing browser’s basic range of operating system. These extensions allow users to modify Chrome functionality from software to video downloaders to proofreading and overall to override an entire page.
If these extensions are activated, you will face problems while accessing Netflix on your browser. So, for flawless streaming of your favorite shows make sure to disable those extensions and restart again.
Few steps to disable Chrome extensions are:
- Open Chrome
- Type chrome extension in the address box
- Uncheck all the enabled extension to disable
- After disabling the extensions, reset the Chrome and reopen Netflix.
Note: Extensions under Chrome apps need not be disabled.
If you are still unable to fix the problem, go for checking out the available software updates for your browser. Update your browser at once if it is available and restart your computer. Then try to open Netflix again.
If still the problem remains after upgrading your browser, you should reinstall the Chrome.
To uninstall a program, go to the control panel of your computer and right click on Chrome and uninstall it.
Then restart your PC and download the latest version of chrome and install it.
After reinstalling it, check if there is any error message popping up or not.
If the above mentioned methods are failed, you must check out if your Netflix server is running or not. Sometimes, if the network connection is offline, then Netflix cannot be accessed and an error message occurs.
You can connect to various server forums or communities to gather useful information about the server status. You can also log in to the official website of Netflix to recover the server issue. You can ask the other users too, to find the specific solution.
After resolving the server problems if the error still persists, check out if the Widevine content decryption module is up to date or not. This is Google Chrome’s digital rights management component that is used to encrypt and secure distribution of licenses.
It also protects any consumer device from the playback of a video. Netflix relies on Widevine for browser playback and you may be prompted with this error if the module is missing or outdated.
Open Chrome and then type “chrome://components/” on the address bar. Scroll down to the bottom of the page and search for the Widevine Content Decryption Module. Then update the Widevine module.
After upgrading the changes, reboot your computer and start Netflix again. Check out if the error still remains or not. Hope this will resolve your Netflix Error code (M7121-1331-P7) issue in minutes. Happy to help!