Chat applications have been a great revelation over time in the communications sector. Sometimes it is difficult for people to share their thoughts and emotions face to face for fear of judgment and how the recipient would receive the message. So many people prefer to text, and chat applications make it easy. The rising need for chat applications has also encouraged competition from the developers to create the best application. The following features are some of the top features to be incorporated when building a chat application.
Privacy
Imagine if some of your most private thoughts and confidential messages were leaked to the world or the wrong audience, it would be disastrous. Security is appreciated by everyone regardless of the nature of the messages exchanged, the sender, and the receiver. Not everybody likes their business aired for all to decipher.
Security arouses confidence, and privacy is essential for the users to have confidence in the chat application. Firewalls can accomplish this to prevent hackers from prying into valuable information and security passwords that keep the nosey ones away. A good chat application should also prevent accidental sending of messages, especially by toddlers, and it would also be good for the application to have a feature that deletes an accidentally sent message.
Video Chat
If you add a video feature to your application, it will be beneficial for your business and attract many customers. Go through a step by step guide to build a video chat app using a chat API which is easy and straightforward. Video chat apps are popular among the marketers and better than standard chat applications.
User-friendliness
A chat application is as good as its usability. Frustrations are easily sparked whenever people don’t get what they want or are having trouble using an application. Users may range from non-specialists to the elite, the young to the aged; hence the chat application should be simple and easy for everyone from all walks of life to understand and use.
Usability may include the installation process, the navigation within the application, and the sign-out process. Suppose a user is generally having trouble navigating the application. In that case, he or she may most likely delete the application and use another application as chatting apps are quite the number.
Remote access
Nowadays, users have one or more gadgets in their possession, and one may have a smartphone, an iPad, and a laptop at the same time. It would be disappointing not to access my messages when my smartphone is out of charge. These gadgets can be linked to each other, and it is also important for the users to be able to access their messages from one or more of their devices in a different location.
Remote access can be achieved through cloud synchronization, where the user can back up their messages and access them anywhere and in a different gadget and a different location.
Translators
The language barrier is one of the most significant challenges in communication. Successful communication is only complete when the message is well received and understood by both the sender and the receiver. The internet has made the world a global village where people from different geographical locations can chat, including those who do not speak the same language.
A translator would make things easy for both parties to communicate without having to use a translator from another application back and forth or having to involve a third party to translate the messages, which would be a security risk on their part.
Speech to text
This is achieved by a speech recognition software that converts spoken words to electronic text. Some people have reading and spelling problems; therefore, the speech-to-text feature makes sending messages more convenient without worrying about spelling and punctuation.
This also saves a lot of time, for it takes about half the time that would take for the user to type manually. It is also less tedious, especially when the message is long and contains a lot of details.
Personalization
People have different styles that appeal to them as much as colors have different meanings and invoke other emotions in different people. For example, the color black is considered cool and sad or dull depending on the user. So, the application’s appearance could determine if a user would use it or try out a different application.
A good chat application should be able to accommodate all these different users without bias. This can be achieved by an application that enables the user to customize the platform to their liking and the ability of the application to link to the gallery so that the users can pick their wallpapers, themes, and special effects.
Offline usage
Data uses a significant percentage of the gadget’s battery, especially when the application has to refresh in the background frequently, and not every time will the users be near a charging port or bring their chargers with them at all times. We must also agree if the internet is crappy, then the application is also crappy. A good chat application should be reliable at all times and all places without waiting for the application to load to receive the messages.