Every year brings new recommendations to help improve your business’ workflow (and hopefully your bottom line). This year is no exception. Take a look at how the right tech investments can help boost your business’s efficiency to better save you money in the long run.
1. Upgrade Your SAP Documentation
For all of the ways that Enterprise Resource Software aids a business, SAP is not a perfect fit right out of the box. There may be more than a few blind spots. Consider a far more efficient way to do business if your company is drowning in paper due to out-of-sync printers. Print management is a great way to help streamline your business.
Rather than trying to figure out printer locations and synchronize your printer groups, you can do it all within SAP and Windows. Anyone in charge of large print infrastructures could benefit from this central printer database. Reduce the effort involved on the admin side, and make it a snap for everyone to gain printer access (and kiss the missing printer headaches goodbye).
2. Tweak Your Internet Security
When your business practically lives online, it pays to invest time using the proper security protocols. In 2022, data compromises affected a whopping 422 million people, according to Statista. Fortunately, you can potentially reduce the risk of the same thing happening to your company. Best of all, you don’t need to spend large amounts of money to help keep your business safe.
You can opt for a simple, two-factor login requirement if you have a small business. Require everyone to change their passwords once every three months. Ensure you use an internet firewall and provide employees with information to better determine safe links versus those from online hackers attempting phishing schemes. These are simple steps any business can handle that could help prevent data loss due to online thieves.
3. Consider Using Chatbots
Your customers have questions. How do they find the answers? If your phone lines are often tied up, or there are too many emails (and the questions tend to be the same), it might be time to take another look at chatbots.
With 63% of people are unopposed to interacting with a chatbot from a brand or a business, according to Inc.com, there’s no reason not to try. You’ll want to consider how you want to handle a chatbot. What kind of questions can your chatbot answer? Make it clear to consumers that they are chatting with a chatbot, not a human, to keep your business communication transparent. Test your results and continue to improve your customer’s experience.
4. Develop Customer Relationships
Glean new insight into the way your customers interact with your company. Turn to Customer Relationship Management, or CRM, tools to help your business make an impact. This type of software manages, tracks, and stores all kinds of data about your customers.
Possessing customer information isn’t enough. Let your team use the data to develop better ways to meaningfully engage with your customers. Your customer data will no longer stagnate in a funnel but can be shared across departments. This, in turn, can help convert those prospects to sales.
Build Your Business in 2023
Whether you choose to integrate chatbots, turn to CRM software to gain new customer insight, up your online security, or use a print management system for a more effortless way to manage your printers, you have options. Save your company time and money with the right integrated solutions.