Are you interested in enhancing your restaurant’s customer service and retail processes, from seating and ordering efficiency to fast, secure payment processing? If so, you may want to think about using a mobile POS system. With a system like Clover 2, you can look forward to the following four benefits – and many more!
1. Employee Efficiency
It goes without saying that when you use a mobile POS system in your restaurant, you’re giving your employees the tools they need to work more efficiently. These tools result in a faster, more efficient customer-employee interaction, which results in positive, satisfying experiences for both parties. Built-in features, such as table and order apps, allow your employees to satisfy your customers’ needs and increase their dining pleasure. A mobile POS system can also let a single employee function as your customers’ main point person, from greeting them to taking their order, processing their bill, and wishing them a good night and a prompt return.
2. Venue Flexibility
When you invest in a mobile POS system like Clover Flex, you’re freeing yourself from the traditional cashier or payment station that takes up floor space in your restaurant’s foyer. With mobile POS capability, you can free up this space, offering your regular customers a more attractive entry area and creating a better first impression for your first-time customers. Depending on your venue’s floor plan, you may even be able to create additional seating so that you’re making the most of your physical space and hospitality skills.
3. Customer Convenience
A mobile POS system positively impacts your customers because it brings them more convenience. For example, a handheld device can feature a larger screen and a customer-facing printer display for their visual comfort. Mobile devices also provide faster order management and payment processing and the ability to split bills, keep track of seating, and scan fingerprints. Your employee can complete all these actions without taking up the customers’ time by walking back and forth to a stationary POS system. With a brand such as Clover 2, you’re also offering your customers a greater variety of payment types, including EMV cards, and the knowledge that you’re securely processing their payment.
4. Positive Perception
When you embrace a mobile POS system, you’re quietly announcing your brand’s cutting-edge approach to running a business. Your willingness to implement a system that features a wireless credit card scanner, for example, shows your customers that you’re committed to staying up to date on the latest trends and technology in the restaurant industry. Their positive perception of your brand translates to greater trust in you, your products and services, and more word-of-mouth business and thumbs-up online reviews.
If these four benefits pique your interest, learn more about the mobile POS systems available to you today. Contact your local merchant solutions expert today for a phone consultation or in-person meeting. Many offer a toll-free phone number and email or online contact points, as well as online customer testimonials and trade articles that highlight and explain the latest products and services.
