In every industry, whether it is service or merchandising, the goal is to satisfy the customers. In this case, we want the customers to like our game so that they will keep coming back and encourage more people to play, thus, making more profits for the company.
On the side of the company providing the product, they have to ensure that they offer the customers the game that is worth their money. To do that, the game should work the way it is supposed to be. This is where Quality Assurance Testing comes in. Each detail, functionalities, and every possible move and outcome must be checked.
This aims to ensure that the game goes smoothly and logically for the player. Of course, the newly created game contains bugs or glitches that need to be checked too.
In Quality Assurance, the people have to document the errors they have encountered so that the other team in charge of the game’s coding can make the necessary adjustments. Then another testing must be done to ensure that it was corrected.
It must be done constantly through stages until there are minimal or no errors anymore. But contrary to popular beliefs, it is also an essential part of developing a mobile game. It focuses on checking the details to ensure that the game works according to plan. Although, it is quite a lot of work and very stressful too.
It is hard to ensure how a customer would react to a specific product. However, the companies can control the quality of the product being offered. Here are the benefits of having a good quality assurance for a mobile game:
Promotes more efficient and productive flow of the development process
When the errors are detected in the early part of the development process, they will be solved earlier. The process will be much efficient and productive because they don’t have to deal with constant errors. Thus, avoiding more mistakes in the future that will consume more time.
Helps in Gaining Customer Satisfaction
When the product has an excellent build quality, most likely, the customers will enjoy using it. On the other hand, when the customers experience bugs, glitches, and errors while playing, they will feel frustrated and angry. From this experience, they will stop buying products from this company resulting in a loss of trust and profit.
Helps in Gaining More Profit
A happy customer means more profit for the company. Having a great customer experience will increase their trust. Thus, they will be more curious about the other games that the company has produced or will produce in the future. Therefore, more income for the company. As long as the customers are contented, there is nothing to worry about.
Saves the company from a deeper mess
When quality is checked for every stage of the development process, any errors will be corrected early on. The sooner that it is fixed, the cheaper it will be. A defective application could cost your customers and users a great deal of money. As a consequence, you’ll have to make amends or risk losing their trust.
Maintains Product Quality
Quality Assurance ensures that the software is working reliably. It is designed to test usability, functionality, security, and performance. When the company is sure that everything is working well, only then can they release the product.
Ensures that security is in place and working reliably
No matter how good the product is, user data might be compromised if the defenses are weak. Quality Assurance ensures that safeguards are placed and working properly to ensure that the user’s data is protected.
Protects the company’s brand
Every product or game that is released under the company’s name reflects its brand. A good quality product wherein customer satisfaction is achieved will result in a good reputation for the company. Thus, adding more sales for them.
Quality Assurance testing is an essential part of game development. It helps in assuring that the product is working properly based on its standards. Without this QA, company products may not meet the qualifications set by the management. In a worst-case scenario, it may even require a complete revision.
Besides, it will take longer to make it in a saleable condition, consuming more money and time. Thus, it is wiser to set a Quality Assurance test in each phase of the game development.